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SendCart Support
For help with the app, your account, a purchase, or a privacy request, email [email protected].
Contact support
Please describe what happened, your device platform, and the app version. Do not send passwords, sign-in tokens, full payment-card numbers, or private screenshots.
Common questions
A product was not recognized correctly
Edit the detected title or price before saving, try adding the public product link, or use a clearer screenshot that does not contain unrelated private information.
I am not receiving price notifications
Make sure the product has a public link and a target price — tracking switches on with the price — and that notifications are allowed for SendCart in your device settings. Price checks run on a schedule, about once a day on the free plan, so an alert can arrive with a delay.
What does SendCart need to track a price?
A public product link and your target price. As soon as you enter the price, tracking switches on. Products saved from a screenshot without a link are kept, but their price is not tracked.
Does SendCart tell me when to buy?
The decision is yours. SendCart shows the price history and notifies you when the price drops or reaches your target. It does not sell anything and does not choose products for you.
Can I save products from my computer?
Yes, with the SendCart extension for Chrome. Open a product page, click SendCart, check the detected details, choose a cart and press Save. The extension needs a SendCart account: sign in with the same account in the app, and the product will appear in the same cart on your phone.
How do I restore a subscription?
Open the plan screen in SendCart and choose Restore purchases. Make sure you are signed into the same App Store or Google Play account used for the original purchase.
How do shared carts work?
The owner creates an invitation. People who join can see the cart and act according to their assigned role. Only share invitation links with people you trust.
How do I delete my account?
Use Settings → Account → Delete account in the app, or open the account-deletion page to request deletion by email.